Mum's demise and care homes

In 1992 Mum was diagnosed with Polymyalgia Rheumatica. None of us had heard of it before. Getting the diagnosis had been a struggle, the consultants weren't interested. I had to resort to writing a fax knowing it would land on his desk and have no choice but to address it. The contents were mildly critical but it worked. The hospital rang and he saw her next day.